Problems At Jetblue

Problems at Jetblue Gabriela Monstein BUX/219 7/1/2011 Problems at JetBlue The problems JetBlue experienced during the Valentines twenty-four hour period storm of 2007 were strictly related to scientific issues. JetBlue was unprepared and ill-equipped for the worst case scenarios that took dapple during the storm. The principal(prenominal) issue JetBlue face began when the only way passengers would re go for or reschedule flights was through a c solely organisation. JetBlue had failed to find up a way to book flights via the JetBlue website or through a kiosk located at the airports. The Navataire Call frame could only accommodate 650 agents, which was more than met requirements during prevalent circumstances (Rainer, 2010). The contiguous issue arose when passengers struggled to get through reservations, beca subprogram JetBlue had no computerized system in place for recording or track muddled baggage another nightmare began. I view that all of the issues Je tBlue face during the 2007 storm could construct been prevented if the engineering science had been in place in advance hand. It was a hug lesson learned for JetBlue, and they were partial(p) to adjust and expand systems and put in place ones educate that were missing.

If I were apart of the JetBlue team I would have material body systems that were prepared for disasters like this. Having a system that could accommodate full(prenominal) grouse volumes is very important for any business. It was because JetBlue didnt use technology to their advantage in the first place that these problems occurred. If they would have conform up application for tracking luggage before the company started, they wouldnt have taken 3 sidereal! solar day to short out bags. Being prepared for the worst is evermore an advantage for any company. References Rainer, K. R. (2010). Introduction to Information Systems:Enabling and Transforming Buisness (10th ed.). :If you see to it to get a full essay, order it on our website: OrderEssay.net

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