Business Complaint Letter

[CONFIDENTIAL] Robert Cooper, M.D., Executive Director/Medical Services Director westward Oakland wellness Council 700 Adeline Street Oakland, CA 94607 Dear Robert Cooper: My name is Latoya Ruffin; I sacrifice been a member with watt Oakland Health Council since I was a newborn. My family and I frequently use your clinic for any illnesses that may climb up at the current time, or for a routine quest after up. While visiting your clinic, I am usually seen by a doctor, afterwards I would pick up my medication only if it is prescribed by the doctor, next I would memorandum a follow up appointment, and finally I would be ready for the next things on my to-do-list. I am a patient at the West Oakland Health Council because I start a host of family history here; either my family has worked at the council, or they were patients. Likewise West Oakland Health Council is like family to me. In the past, your employees demonstrated outstanding customer service skills. However, the last pair off of times I have had an appointment at West Oakland Health Council, I was extremely dissatisfied and confident that I would never schedule another appointment at West Oakland Health Council for myself again.

On March tenth of two curtilage and ten at ten oclock in the morning, my appointment at the West Oakland Health Council was unprofessional from the start. From the enrolment deck to the doctors office I experienced many of problems that I just can not allow go untold. When I first walked up to the registration desk at that place was no one behind the counter for about cardinal minutes. Others patients and I waited there patiently for over ten minutes without any warning of what was going on. When I walked down the residence hall to the doctors office I had words with a medical assistant by the name of James Smith. I explained to James Smith about what was going on at the front desk He said, Well I cant do nothang fo you, you just got to wait! So I waited for another twenty minutes until the front desk... If you want to lounge about a full essay, order it on our website: Orderessay

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